Executive Summary
About the Client
Cellnox operates in the Consumer Electronics & Retail sector based in India. They approached Appworks Technologies looking for a reliable long-term engineering partner with deep expertise in their domain.
The Challenge
Cellnox needed a robust system to manage their expanding network of dealers, track product warranties, and control inventory. Their previous manual processes led to delayed warranty claims, inventory mismatches, and poor visibility into dealer sales performance.
Our Approach
We built a comprehensive Dealer Management System (DMS) from scratch. The backend was powered by a scalable NestJS architecture, while the frontend utilized React with integrated QR/barcode scanning capabilities for seamless product registration and warranty validation. We also implemented role-based access control for employees, dealers, and admins.
What We Built
- Software Development
- ERP Solutions
- Process Automation
- UI/UX Design
Results
The new platform automated the warranty registration process, reducing claim resolution time by 90%. Real-time inventory tracking eliminated stockouts, and the integrated dashboard provided actionable insights into regional sales and dealer performance.
